Politique d’expédition

ZyloraGlobal is committed to delivering your order efficiently and safely. Please read our shipping policy carefully.

Processing Time All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed the next business day.

Shipping Destinations & Estimated Delivery Times

Region Countries Standard Shipping Estimated Delivery
Middle East UAE, Saudi Arabia, Qatar Free 7–15 business days
Europe Germany, France, Spain Free 7–14 business days

Shipping Method We ship via CJ Dropshipping logistics partners using tracked shipping lines. A tracking number will be provided via email once your order is dispatched.

Order Tracking Once shipped, you will receive a tracking number by email. You can track your order at 17track.net or via the link provided in your shipping confirmation email.

Customs & Import Duties

  • 🇦🇪 UAE & 🇸🇦 Saudi Arabia & 🇶🇦 Qatar: Orders may be subject to local customs clearance. Any applicable import duties or VAT are the responsibility of the customer.
  • 🇩🇪 Germany & EU: Orders may be subject to EU import VAT. ZyloraGlobal is not responsible for customs delays.

Shipping Delays Delivery times are estimates and may vary due to customs clearance, public holidays, or carrier delays. ZyloraGlobal is not responsible for delays caused by customs or third-party carriers.

Lost or Damaged Shipments If your order is lost or arrives damaged, please contact us within 7 days of the expected delivery date at support@zyloraglobal.shop and we will resolve the issue promptly.

Contact Us 📧 support@zyloraglobal.shop 🌐 zyloraglobal.shop